Grand Forks, N.D. - Season ticket renewals for the 2021-2022 season for all North Dakota Fighting Hawk sports starts today. In conjunction with the start of the renewal process, the University of North Dakota Athletics Department along with Ralph Engelstad Arena have announced that all season tickets for 2021-2022 will be digital.
 
"Digital ticketing enhances safety and convenience for our fans while also safeguarding against potential counterfeit tickets," said Associate Athletics Director for External Operations, Kyle Doperalski.  "In addition, by moving to digital tickets, it will also allow us increased flexibility in adapting to potential schedule changes."

Digital tickets are scanned upon entry into each venue from a smart phone.  Enhanced safety to minimize contact upon entry, digital tickets give fans the ability to enjoy more control in the management of tickets.  Nationwide, digital ticketing has increased significantly over the last several years including before the COVID-19 pandemic. 

As was the case prior to the transition to digital, season tickets remain in account holders' "My North Dakota Account."  Account holders credentials to log in to their My North Dakota accounts hasn't changed as the email address is used to access season tickets.

Parking Passes and North Dakota Champions Club membership cards will be mailed in August. 

UND students have already successfully transitioned to mobile ticketing.   Most aspects of the 2021 NCAA Hockey Fargo Regional used digital tickets.  Digital ticketing will now be in place for all season tickets for Fighting Hawk football, volleyball, hockey and men's and women's basketball.

More operational information on digital ticketing will be available this summer.

Single game tickets bought in person at the box office will be physical paper tickets. 

For questions or fans who need further assistance, contact the UND/REA Box Office at tickets@theralph.com or by phone at 701-777-4689.

FAQ 
Why is UND/REA doing this? 
Transitioning to digital is the safest (contactless entry) and most flexible way to receive and manage tickets. Digital tickets also increases protection against potential counterfeit tickets.  Digital tickets increase the convenience of managing your tickets – access, forward, or sell tickets at any time when you're on your mobile device.  It reduces the risk of forgotten, lost or stolen tickets.  UND and REA strive to make the fan experience the best it can be.

What is changing?
Hard season tickets will not be printed. Season tickets will be accessed solely on a digital basis. There will not be a print at home option to help combat counterfeit tickets.

How do digital tickets work?
Log into your My North Dakota account. Select the event you are wishing to attend. Then, a QR code will appear. Present that QR code at the entrance. It will be scanned in, and you are admitted into the game.

How will parking passes work?
There are no changes to parking passes.  Parking passes will be mailed in August along with North Dakota Champions Club membership cards to the mailing address on file.

When will my season tickets be viewable on my account?
Season ticket holders can expect individual events to be in their accounts in mid-August.

Can I have multiple tickets for the same event on my phone?
Yes, you are able to swipe through your tickets on your phone at the venue if your entire party is present.

What if my entire party doesn't arrive with me to the game?
If arriving at different times, you can easily transfer a ticket to each member of your party prior to arriving at the game.  Once your guests have accepted the ticket transfer, they will have access to the ticket.

Who can I transfer a ticket to?
Anyone with a valid email address. 

Can I print tickets at home? 
No. UND and REA continuously strive to put the best technological advances in place to provide our fans with the best possible experience that is secure, safe and convenient. With this in mind, print-at-home tickets have been discontinued and will no longer be a way to enter one of our venues as not allowing print-at-home tickets decreases the potential for counterfeit tickets and fraud opportunities.

Will a screen shot be accepted for entry into a venue?
No, a digital ticket must be provided from your My North Dakota for entrance into our facilities.  Copies and pictures will not be permitted for entry.

What if my battery dies upon arriving at the game or I do not have an email address or smart phone?
Please contact the UND/REA box office to make alternate arrangements.  For help on game day, please stop at the box office.